Connecting People by Embracing Civility and Living by the Golden Rule
About This Meeting
On October 3, Southwest Airlines Chairman & CEO Gary Kelly discussed how by incorporating the Golden Rule and stressing the importance of civility, Southwest has been able to maintain success over the years.
“Leaders have to have character, they need to have courage, they need to be competent at what they do, they need to communicate, and as I’ve talked about a lot already, they need to care,” said Kelly, “And I think a vital element that threads through all of those is civility.”
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